Simpler, Faster, Safer | TP in Vietnam

About

News

Careers

Who we are

We find flexible solutions for an unpredictable world

Teleperformance in Vietnam is a Business Process Outsourcing Partner providing a “High-Tech, High Touch” experience for clients, stakeholders and employees.

With a highly-refined culture of Live-Work-Play throughout Asia Pacific Teleperformance in Vietnam commits to world-class leadership, subject matter expertise and positive results for our clients which has helped make Teleperformance into the Frost & Sullivan’s Asia Pacific Contact Centre Provider of the Year for eight years in a row.

We deliver advanced digital business services through

Smarter Solutions

Seamless Operations

Global Scale with Local Expertise

A Culture of Caring

The right level of support at the right time, personalized

Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:

Digital Strategies

Advanced solution consulting and design for managing – and optimizing - the entire customer lifecycle

Intelligent Automation

Automation strategies that use AI and machine learning to accelerate contact resolution or functional output

Advanced Analytics

Speech, text, and interaction analytics that harness the power of unprocessed customer data to better anticipate needs and expectations

A Perfectly Balanced Approach

Balance technology with human empathy to provide problem-solving with a personal touch for more complex or sensitive issues.

Optimising Work-at-Home for the New Normal

Cloud Campus

As our new reality unfolds, businesses in many sectors must still rely on home-based customer service experts – and this will continue for some time. So, having an efficient and effective work-at-home business model has become business-critical. Therefore, Teleperformance continues to break new ground in recruiting and managing remote teams. Introducing Teleperformance Cloud Campus!

Learn more about TP Cloud Campus

We are trusted with billions of unique interactions worldwide.

Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.

Let's get started

I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from TP. TP will never share or sell your information to third parties. See TP's Privacy Policy. Manage your communication preferences here.

Welcome to Vietnam