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Extend lifetime value

Gain and retain customers through elevated telecom customer services

Attract new customers and keep them longer by delivering exceptional telecom customer services at every touchpoint with end-to-end journey management.

Real results

Samsung: An effective formula for continuous CX success

In the Netherlands, and surrounding countries, Samsung and TP have established a partnership based on trust and innovation. An inherent part of the shared culture, the team is always looking for ways to optimize performance, apply process improvements, and create operational efficiencies.

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Increase sales through more effective sales programs designed to acquire new customers and upsell/cross-sell existing users.

Extend the customer lifecycle by integrating front and back-office functions like billing and tech support to deliver consistent, high-quality support at every touchpoint.

Provide support wherever you need, from anywhere you want by customizing a delivery model that meets your unique business needs.

Accelerate time-to-market for introducing new telecom customer services, or easily scale existing services up or down as business needs change.
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We are grateful for our long-term, trusted partnership with TP. We commend their organization for providing service delivery excellence to our customers around the globe.

US-based, Fortune 500 service provider

The impact

See how other telecom service providers are improving business results

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