Unmatched security outsourcing services
TP takes pride in being a trusted provider of omnichannel solutions for clients, while providing unmatched security outsourcing services. We constantly adapt to technology, monitor risks and threats, comply with international data privacy regulations, and seek new ways to protect company and customer data.
Our pillars: a holistic framework
Our pillars: a holistic framework
TP has added innovation to contact center security that often surpasses the client’s internal security controls for fraud prevention and early detection. In short, for companies that absolutely require the highest degree of data and customer information security, TP is indisputably the industry leader.
Michael DeSalles, Principal Analyst, Frost & Sullivan
Our security outsourcing services certifications, alignments, recognitions, and awards
Deliver the right experience for every customer
Design all your processes for efficiency, accuracy, and speed
TP Operational Processes and Standards (TOPS)
Baseline Enterprise Standard for TP (BEST)
Top Contact Driver (TCD)
Lean Six Sigma
Increase your knowledge
Get better results and ROI
When your actions are powered by robust, secure, and a unique ecosystem, you’ll get a competitive edge that produces measurable results.