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Flexible solutions

Deploy and adjust essential services through government digital services

Easily deploy, expand, or refine essential public services with our digital solutions. With deep global expertise, we help governments enhance citizen engagement through diverse channels, innovative tools, and best practices inspired by the private sector. 

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TrendzOwl and TP have partnered to examine current and emerging trends across a wide variety of industries

Government

Trend Report: The Continuing Push to Empower Citizens

TrendzOwl and TP have partnered to examine current and emerging trends across the global Government landscape. Learn how government agencies around the world are innovating to better engage and empower their citizens using a variety of methods, channels, and tools – as well as lessons learned from their commercial counterparts.

Read all the reports

TrendzOwl and Teleperformance have partnered to examine current and emerging trends across a wide variety of industries.

Government

Trend Report: The Continuing Push to Empower Citizens

TrendzOwl and Teleperformance have partnered to examine current and emerging trends across the global Government landscape. Learn how government agencies around the world are innovating to better engage and empower their citizens using a variety of methods, channels, and tools – as well as lessons learned from their commercial counterparts.
Read all the reports
Read the Government report

Connect with citizens across channels for health and human services, public safety, emergencies, crisis management, and other community support needs.

Offer an efficient journey from information provisioning to appointment management, payment handling, and back-office tasks with 100% transparency.

Collect current and overdue citizen payments, licensing and registration fees, and taxes with our government collections experts.

Real results

Vaccinating citizens, protecting communities

Since April 2021, the Local Health Authority of Taranto has relied on TP in Italy to contact citizens and schedule their COVID-19 vaccinations.

Logo Azienda Sanitaria Locale Taranto
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We have the greatest appreciation for the professionalism and self-sacrifice shown in the service of our citizens during a time of great difficulty for the whole community. We hope this will be a decisive step in overcoming the COVID-19 crisis.

Dr. Michele Conversano, Prevention Department Director at ASL Taranto

self-service resolution

reduction in AHT

citizens served during COVID-19

CSAT

reduction in AHT

The impact

Community-based public sector customer service deployed globally

Want to elevate U.S. Government citizen support services?

Partner with Senture, a TP company, to deliver customized, citizen-centric support services designed specifically for U.S federal, state, and local governments

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