Human connections augmented by AI
Never underestimate the value of being there
Customer support is about helping people solve everyday problems.
While AI-augmented tools and channels offer convenience when quickly addressing simple queries, customers still want live support when it matters most. That’s why we use AI to empower our TP experts and eliminate friction by automating mundane tasks, seamlessly transitioning between channels, and freeing them from administrative tasks so they can focus on what people do best – creating meaningful connections with other people. Underpinned with process excellence. That’s how true customer loyalty is cultivated.
Put our reach, scale, and expertise to work for your business
Work smarter. TP can help.
Find new ways to thrive in the ever-changing digital world. Integrate, automate, or realign front-and-back-office processes and tasks. Deliver the right experience at the right time, every time.
Leverage technology to empower people
Businesses recognize the importance of AI solutions as an enabler to help both their customers and their people. Leverage TP's high-touch, high-tech approach that combines the power of our people's empathy and passion with technology to deliver exceptional experiences and boost brand experience.
Choose the industry leader, where your success is our success
Each industry, each customer, and each experience is unique. Use our deep, industry-specific experience, fine-tuned best practices, and proven processes to overcome obstacles, elevate experiences, and optimize your operation. Innovation is in our DNA, but people remain at the core of all we do. So, we combine the two with our unparalleled global scale to deliver truly exceptional, personalized experiences that increase customer satisfaction, establish long-term loyalty, and achieve greater business efficiencies.
Insurance
Your business is our business
With an average client relationship of 14 years, we build partnerships that perform.
Innovative partnerships